A PBX (Private Branch Exchange) is a small telephone switch owned by a company or organization. PBX reduces the total number of telephone lines you need to lease from the telephone company. Without a PBX, a company will need to lease one telephone line for every employee with a telephone.

More and more companies are making the transition to IPPBX systems because they offer flexibility and cost savings in addition to extra features. IPPBX uses VoIP technology which means it utilises your broadband for call services and since you already have broadband in your office a lot of calls are indeed free or significantly cheaper. If you have a branch office you can benefit by calling them as an internal call completely free of charge. Remember, the quality of voice very much depends on your broadband service. If your location from BT exchange is far and your broadband is not stable, then IPPBX is not for you.

We at Xironet can provide advice on the type of system you need, a complete telephony solution with installation and support. We work in partnership with Maxteleco, a VoIP wholesales provider. For further information on our IPPBX solution click here.


Other advantages of IP telephony are:

  • Easy management on line, no need to call engineer if you want to install one extra phone

  • A central box to install, or a hosted solution if you prefer at our partner telecom company

  • All you need is a set of IP Phones

  • You will get clear bills per second with huge savings

  • You can keep your numbers and integrate that into the new system 

The simple diagram below depicts how IPPBX system works.

 

Below illustration will give you a better idea about VoIP network and how they inter connect.

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